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Delivery Information

Delivery Policy

Revised 20th December 2022

  • UK Shipping Suspended 

Due to Brexit delays we have suspended shipping to the United Kingdom in the short term. Please do not place orders at this time.

Delays

As you are probably aware they're are some delays with deliveries at the moment due to COVID-19, Driver Shortages and Brexit. We are working with all our suppliers to reduce delays and we thank you again for your patience, co-operation and understanding.


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The Carpentry Store delivers to the 32 counties of Ireland and the mainland of the United Kingdom. Please note we do not ship machinery, power tools or any liquid items outside of the 32 counties of Ireland. We aim to dispatch all orders next day but with a maximum of 7 working days of receipt of your order. In the event that this is not possible we will be in contact with you.


Delivery charges for Ireland:

All items under 30kg will incur a delivery charge of €6.50. Over 30kg will be incur a pallet charge.



Pallet Size Delivery will incur a delivery charge of €65.00.


Delivery charges for the mainland of the United Kingdom.

All orders up to 30kg will incur a delivery charge of €15.00.

Pallet Size Deliveries will be on application only.


Further information
All orders up to 30kg in weight will be dispatched to you using DPD couriers. Tracking numbers will be available. Pallet delivery will be dispatched via other carriers depending on your location. Please note it is the customer’s responsibility to have a forklift available where necessary to unload pallet deliveries.

Please ensure the information you submit contains your full delivery address and your landline and mobile numbers. When your order is dispatched you will be notified by email or phone call.

All deliveries will be during normal working hours Monday – Friday excluding Bank and Public Holidays.

In some cases it may be necessary to contact you regarding your order to discuss delivery of certain items and we may need to give you a separate quote. We will endeavor to highlight these items. Please send us an inquiry to sales@thecarpentrystore.com if you are in any doubt about your delivery or if you have any special requirements.



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